FREQUENTLY ASKED QUESTIONS
Cleaning4U takes pride in providing high-quality services and hiring housekeepers who are trained to provide only the best for their clients. Each cleaner goes through an extensive background check before they’re allowed on board. We offer various packages based on what type of property you need to be cleaned so don’t hesitate to ask us about prices today!
Yes, all of our cleaners undergo a rigorous background check before they are hired. We take safety seriously and want to ensure that our customers feel confident and secure when they allow us into their home. We also have a strict policy against bringing any personal belongings into our customer’s homes, so you can be assured that your privacy will be respected at all times.
Yes, we do have bonded insurance. This is important to us because it builds trust between our employees and customers. We believe that our customers should feel confident and safe with us and we are doing everything possible to protect them.
No, it’s important to keep your home clean and free of allergens, and shoes can track in all sorts of dirt, dust, and other particles that can aggravate allergies or cause other problems. That’s why our professional cleaners always remove their shoes when they enter your home. They also wear shoe covers at all times to avoid tracking anything in. You can be assured that your home will be clean and free of allergens when our team is done with it!
Yes, our cleaning products are 100% safe for everyone in your home. We only use cleaning products that are specifically designed and formulated to be safe for all surfaces and materials in your home. This includes eco-friendly and nontoxic cleaners that are gentle enough for daily use but still effective at removing dirt, grime, and other common household messes.
No, it is not necessary for you to be present during the cleaning process. If you are, you may want to make sure that everything is up to your standards by walking through with our cleaners before they start and after they finish.
Yes, we do! We think cleaning house windows and baseboards is important for a number of reasons. First, it helps keep your home looking its best. Second, it can help extend the life of your windows and baseboards by preventing dirt and grime build-up. Third, it can help improve indoor air quality by reducing dust in your home. fourth, regular cleaning can actually make it easier to clean when you do have to deep clean since there won’t be as much built-up dirt and grime to remove. Lastly, it’s just one less thing for you to worry about – we’ll take care of it!
Yes, we send a reminder text message to your phone 24 hours before your appointment. Please be sure to check your messages and confirm your appointment. Thank you!
Yes, we accept all types of payment methods. We understand that everyone has their own preferred way to pay, so we strive to accommodate as many different forms of payment as possible. If you have any questions about our payment methods, please don’t hesitate to contact us. We’re always happy to help!
No, you don’t! Our cleaners love pets.
You don’t need to prepare anything before we arrive to clean – we will bring all the necessary supplies and equipment with us. Just make sure that there is a clear path to the areas you would like us to clean.
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We will get in touch with you as soon as possible after receiving this form. We pride ourselves on prompt responses and scheduling.